Terms and Conditions

Last updated: [Insert date]

Welcome to Kitchen Hub.

These Terms and Conditions apply to your use of the Kitchen Hub website, the Kitchen Hub Benchtop Planner, and any related online tools, forms, communications or services provided through Kitchen Hub.

By using this website or the Kitchen Hub Benchtop Planner, you agree to these Terms and Conditions.

1. About Kitchen Hub

Kitchen Hub is an online platform brand that provides software tools for the kitchen and benchtop industry.

The current product being promoted is Kitchen Hub Benchtop Planner.

Kitchen Hub Benchtop Planner is software designed to help users plan, prepare, organise and submit benchtop-related information for quoting, communication and workflow purposes.

Unless expressly agreed in writing, Kitchen Hub is not a kitchen renovation company, kitchen designer, cabinetmaker, installer, stonemason, builder, appliance retailer, physical product supplier, trade adviser, engineering adviser or building adviser.

For the purposes of these Terms, “Kitchen Hub”, “we”, “us” and “our” means:

2. Current product: Kitchen Hub Benchtop Planner

Kitchen Hub Benchtop Planner is an online software tool that may assist users to:

• enter benchtop-related measurements and specifications;
• prepare information for quoting purposes;
• upload or organise files, drawings, images or project details;
• create or manage benchtop-related requests;
• submit information to relevant parties, where that functionality is available;
• support internal workflow, communication or quote preparation processes.

Kitchen Hub Benchtop Planner is a software tool only. It does not replace professional checking, trade assessment, site inspection, technical advice, engineering advice, building advice, manufacturing review or installer confirmation.

3. What Kitchen Hub does not currently provide

Unless expressly agreed in writing, Kitchen Hub does not:

• manufacture benchtops;
• install benchtops;
• supply physical benchtops, cabinetry, appliances or building materials;
• provide kitchen renovation services;
• provide cabinetry manufacturing;
• provide building, engineering, architectural or trade advice;
• inspect, measure, approve or certify site conditions;
• warrant the suitability of materials, layouts, dimensions or specifications;
• guarantee quotes, pricing, supply, availability, manufacture or installation;
• act as a licensed builder, installer, stonemason, cabinetmaker or other trade provider.

Any physical products, manufacturing, installation, trade services, building work, inspections, check measures, certifications or warranties must be provided by appropriately qualified third parties under their own terms.

4. Future tools and modules

Kitchen Hub may later offer additional software tools, modules or workflows for areas such as cabinetry ordering, appliance selection, supplier workflows, manufacturer portals, installer scheduling or related kitchen industry processes.

These possible future modules are mentioned for general positioning only. They should not be taken to mean that those products, services or features are currently available unless specifically stated by Kitchen Hub.

5. Use of the website and software

You agree to use the website and Kitchen Hub Benchtop Planner only for lawful purposes and in a reasonable way.

You must not:

• submit false, misleading, offensive or unlawful information;
• interfere with the operation, security or availability of the website or software;
• attempt to access accounts, systems, databases or information without permission;
• upload malicious files, viruses, code or harmful material;
• copy, reproduce, reverse engineer or commercially exploit the software without permission;
• use the software in a way that may cause loss, damage or disruption to Kitchen Hub or other users.

6. User responsibility for information

You are responsible for checking all information before submitting it, relying on it or sending it to any third party.

This includes, but is not limited to:

• measurements;
• dimensions;
• materials;
• colours;
• finishes;
• slab selections;
• edge details;
• cut-outs;
• joins;
• overhangs;
• site conditions;
• drawings;
• plans;
• uploaded files;
• photos;
• quote requests;
• order details;
• contact details;
• supplier or manufacturer selections.

Kitchen Hub does not guarantee that information entered into or generated through the software is complete, accurate, suitable or ready for manufacture, installation, ordering or pricing.

Before any physical work, manufacture, supply, installation or ordering occurs, all information should be checked and confirmed by the relevant qualified supplier, manufacturer, installer, tradesperson or professional.

7. Measurements, plans and drawings

Any plans, drawings, diagrams, layouts, measurements, calculations or project summaries created through Kitchen Hub Benchtop Planner are for planning, communication and workflow purposes only.

They are not final manufacturing drawings, construction drawings, engineering documents, building approvals, trade instructions or installation instructions unless separately reviewed and approved by an appropriately qualified party.

Kitchen Hub is not responsible for errors, omissions or discrepancies in measurements, plans, uploaded files, drawings, site details or user-submitted information.

8. Quotes and pricing

Kitchen Hub Benchtop Planner may assist users to prepare or submit information for quoting purposes.

Any pricing, quote request, estimate or quote-related information generated, displayed or submitted through the software is indicative only unless expressly confirmed in writing by the relevant supplier, manufacturer or service provider.

Kitchen Hub does not guarantee:

• that a quote will be provided;
• that pricing will be fixed;
• that pricing will be accurate;
• that a supplier or manufacturer will accept a job;
• that materials will be available;
• that any work will be completed within a particular timeframe.

Final pricing, scope, supply, manufacture, installation, warranties and terms must be confirmed directly with the relevant third-party provider.

9. Third-party suppliers, manufacturers and service providers

Kitchen Hub may allow information to be prepared for or submitted to third-party suppliers, manufacturers, installers, trades, retailers or service providers.

Unless expressly agreed in writing, those third parties are independent from Kitchen Hub.

Kitchen Hub is not responsible for the acts, omissions, advice, quotes, pricing, workmanship, supply, manufacture, installation, delays, warranties, representations or services of third parties.

You should make your own enquiries before engaging any third-party provider.

10. Accounts and access

Some parts of Kitchen Hub or Kitchen Hub Benchtop Planner may require an account, login or authorised access.

You are responsible for keeping your login details secure and for all activity that occurs under your account.

You must notify us promptly if you become aware of unauthorised access or misuse of your account.

We may suspend, restrict or terminate access if we reasonably believe the software is being misused, these Terms have been breached, or access creates a risk to Kitchen Hub, other users or third parties.

11. Uploaded files and user content

You may be able to upload or submit files, drawings, photos, plans, specifications, measurements, notes or other project information.

You confirm that:

• you have the right to upload or submit the information;
• the information is accurate to the best of your knowledge;
• the information does not infringe another person’s rights;
• the information does not contain unlawful, harmful or malicious material.

You grant Kitchen Hub permission to use, store, process and share that information as reasonably necessary to operate the software, respond to enquiries, manage workflows, provide support, and enable quote-related or project-related communication.

12. Intellectual property

All intellectual property in the Kitchen Hub website, Kitchen Hub Benchtop Planner, software, branding, layouts, design, text, graphics, workflows, forms, tools and related materials is owned by or licensed to Kitchen Hub unless otherwise stated.

You may use the software for its intended purpose.

You must not copy, reproduce, modify, distribute, resell, reverse engineer, create derivative products from, or commercially exploit any part of Kitchen Hub or Kitchen Hub Benchtop Planner without our prior written consent.

13. Website and software availability

We aim to provide reliable access to Kitchen Hub and Kitchen Hub Benchtop Planner, but we do not guarantee uninterrupted, error-free or secure access.

The website or software may be affected by maintenance, updates, technical issues, outages, cyber incidents, hosting issues, third-party service interruptions or circumstances beyond our control.

We may update, modify, suspend or discontinue any part of the website or software at any time.

14. No professional advice

Information provided through Kitchen Hub or Kitchen Hub Benchtop Planner is general software-based information only.

It is not building advice, engineering advice, design advice, trade advice, legal advice, financial advice or compliance advice.

You should obtain appropriate professional advice before making decisions about building work, renovation work, manufacture, installation, structural matters, compliance, safety, materials or trade services.

15. Limitation of liability

To the maximum extent permitted by law, Kitchen Hub is not liable for any loss, damage, cost, claim or expense arising from:

• use of, or inability to use, the website or software;
• errors, omissions or inaccuracies in user-submitted information;
• incorrect measurements, specifications, drawings, uploaded files or quote requests;
• reliance on indicative plans, layouts, calculations, pricing or workflow information;
• third-party quotes, services, products, advice, manufacture, supply or installation;
• delays, interruptions, outages or data loss;
• unauthorised access despite reasonable security measures;
• decisions made based on information prepared or submitted through Kitchen Hub Benchtop Planner.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded under Australian Consumer Law.

16. Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict or modify any rights you may have under Australian Consumer Law or any other applicable law.

Where we are permitted to limit our liability, our liability will be limited to the maximum extent permitted by law.

17. Privacy

We handle personal information in accordance with our Privacy Policy.

By using the website or Kitchen Hub Benchtop Planner, you acknowledge that we may collect, use, store and disclose information as described in our Privacy Policy.

18. Changes to these Terms

We may update these Terms from time to time.

The updated version will be published on this website with the revised “Last updated” date.

Your continued use of the website or software after an update means you accept the updated Terms.

19. Governing law

These Terms are governed by the laws of South Australia, Australia.

You agree that any dispute relating to these Terms, the website or Kitchen Hub Benchtop Planner will be dealt with by the courts of South Australia and, where applicable, the courts of Australia.

20. Contact us

If you have any questions about these Terms and Conditions, please contact: